Dell vs System76 or The baby is drinking my IT budget.

So here’s my dilemma: I need a new laptop and I have been drooling over the System76 series laptops for a better part of a year now as they were the first Ubuntu OEM and not to mention an independent retailer which goes a long way to tickle my heartstrings. Recently, Dell entered the market and with their clout are able to offer a whole lot of bang for the buck and while their base product selection is limited the options are excellent so here I find myself torn with regards to the value proposition of the purchase.

Below are the specs from each company for the laptop I am looking to buy:

  • Inspiron E1505–$1,578.00 ($1,672.67 S&H and Tax)
    • Processor–Intel® Core™ 2 Duo processor T7200 (4MB Cache/2.00GHz/667MHz FSB)
    • OS–Ubuntu Edition version 7.04
    • LCD Panel–15.4 inch UltraSharp™ Wide Screen SXGA+ Display with TrueLife™ (1400×1050)
    • Memory–2GB DDR2 SDRAM at 667MHZ, 2 DIMM
    • Video Card–256MB NVIDIA® GeForce® Go 7300 TurboCache™
    • Hard Drive–100GB 7200rpm SATA Hard Drive
    • CD/DVD–8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability
    • Sound–Integrated Audio
    • Wireless–IntelPRO/Wireless 3945a/g
    • Battery–85 WHr 9-cell Lithium Ion Primary Battery
    • Warranty–1Yr Ltd Warranty and Mail-In Service
    • Extra Power–90 Watt Spare AC Adapter
    • Bluetooth–No
  • Serval–$1,859.00 (includes S&H)
    • Processor–Intel® Core™ 2 Duo processor T7200 (4MB Cache/2.00GHz/667MHz FSB)
    • OS–Ubuntu Edition version 7.04
    • LCD Panel–15.4 inch WXGA (1280×800)
    • Memory–2GB DDR2 SDRAM at 667MHZ, 2 DIMM
    • Video Card–256MB NVIDIA® GeForce® Go 7600 VRAM
    • Hard Drive–100GB 5400rpm SATA Hard Drive
    • CD/DVD–8X CD/DVD Burner (DVD+/-RW) with double-layer DVD+R write capability
    • Sound–Integrated Audio
    • Wireless–Intel 802.11 abg
    • Battery–6-cell Lithium Ion Primary Battery
    • Warranty–1Yr Ltd Warranty and Mail-In Service
    • Extra Power–90 Watt Spare AC Adapter
    • Bluetooth–Yes

The difference is about $186 in Dell’s favor but with that savings comes a better screen and faster hard drive furthering the technical gap. In System76′s favor is a wealth of positive reviews about their service and support, largely due to the fact that they are a small company which makes every customer count, the inclusion of a Bluetooth adapter as well as a built in webcam. I find myself torn between personal politics and maximizing the value of my purchase.

Here are the things I am keen on:

  • Big bright screen
  • Large and fast SATA hard drive
  • Plenty of fast RAM
  • 100% compatibility

System76 is guaranteed 100% compatibility and supplies many of the drivers themselves to ensure it. Dell on the other hand, I’m not too sure about. Yes, they are selling Ubuntu laptops but are they 100% compatible? I’ve read some articles about early screw ups with grub which doesn’t give me the warm and fuzzies about either their commitment or capabilities but they seem to be making some sort of an effort with their wiki.

Like the camera I’m giving myself 30 days to sort it out and weigh the pros and cons but I want to know what would you buy and why?

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9 Responses to “Dell vs System76 or The baby is drinking my IT budget.”

  1. Kirrus says:

    Personally, I’d go for the dell for politics: inspire them to keep providing Linux pre-loads.

    But for quality I’d go with the System76… Dells don’t tend to have a long life. (I’ve known dell laptops to just *die* almost straight after their one year is up.)

  2. james says:

    Ah! That is my dilemma! My experience with Dell hardware leaves me very suspicious but the short-run value is high and I want to encourage the majors to play in the OSS community.

    *sigh*

    It might just come down to a coin flip in the end as I am notorious for dithering on these decisions.

  3. Mike says:

    Yeah, I don’t know the build quality of dell laptops is so great. I think the _wise_ investment would be the system76…

  4. 68stationwagon says:

    i agree with that mike guy. he seems to have his head screwed on straight. i think he knows alot about things but acts all stiff and stuff so you never know how much he really is letting on.

    “the majors” are always screwing pooches if you ask me.

  5. james says:

    I’m hearing ya’ll speak my conscious. System76 does feel like the right thing and my co-worker had a good suggestion: take the default RAM and get the extended warranty with the difference. I can always grab RAM for cheap at New Egg.

  6. Kirrus says:

    Something to watch out for, depending on your warranty agreement.. installing new RAM could void your extended warranty.

  7. james says:

    Hmmm, “Importantly, this limited product warranty does not cover…without limitation the unauthorized modification of the system as a whole or any individual component, and/or the attachment of peripheral devices.” The smells of “don’t touch the RAM”.

    I’ve never gotten an extended warranty before so I’m not sure of the value. This one sits at $195 for three years…

  8. Kirrus says:

    Basically, if you add RAM, make sure you take it out again before you send it to them if you get a problem…

  9. james says:

    True but I’m also the guy who forgets to take off his socks when getting into the shower so…

    The trouble I’m having at the moment is resisting the siren call of the Dell’s WSXGA+ TrueLife display. All that real estate and so bright…